Counter
The AI receptionist for indie pharmacies
by Mika Tanaka @mika- 412Stars
- 214Followers
- 3Updates
about
Counter answers the pharmacy phone so the pharmacist can stay behind the counter. It checks refill status against the pharmacy system, books flu shots into open slots, and texts patients when their order is bagged.
Built for independent pharmacies that can't staff a phone line: setup takes ten minutes and it hands off to a human whenever a caller asks.
built with
updates
Flu shot booking is live: Counter now finds an open slot, books it and sends a reminder the day before. 31 shots booked at Maple St. in the first week.
counter.mika.build
Refill status checks went from 40s to 9s by caching the pharmacy system lookups. Zero calls on hold all week.
Counter answered its first real call today. A patient asked about a refill, got an answer and a text. The pharmacist didn't look up once.